Frequently Asked Questions

Everything you need to know about getting your glow on.

Are Glow Recipe products clean and cruelty-free?

Yes, all our products are Leaping Bunny certified cruelty-free and formulated to meet 'Clean at Sephora' standards, meaning they are free from parabens, sulfates, and phthalates.

How do I track my order?

Once your order ships, you will receive a confirmation email with a tracking link. You can also view your order status by logging into your account on our website.

What is your return policy?

We offer a 30-day return policy for products purchased directly from our site. Items must be in their original packaging and at least half-full to be eligible for a refund.

Do you offer international shipping?

We currently ship to the United States, Canada, and select international countries. Shipping rates and delivery times vary depending on the destination.

Is the packaging recyclable?

Sustainability is a priority for us. Most of our glass jars are recyclable, and we have partnered with TerraCycle to ensure our plastic components are processed responsibly.

How should I store my skincare products?

We recommend storing your products in a cool, dry place away from direct sunlight. For an extra refreshing sensation, products like the Watermelon Glow Sleeping Mask can be kept in a skincare fridge.